Internship: Front Office - The Hoxton, Lloyd
Core
Front Office Intern serving as the first point of contact for guests, handling check-ins/check-outs, billing, and guest requests to ensure a memorable stay.
Role type
Front Office Intern
Builds
Guest arrival/departure processes, billing accuracy, and guest satisfaction
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest relations, billing management, phone etiquette, local recommendations, administrative tasks, teamwork, adaptability, positive attitude
Preferred skills
Previous hotel experience, passion for hospitality, ability to handle overbooking situations
Technologies
None stated
Responsibilities
Greet guests and manage check-in/check-out processes, handle guest billing and requests, answer phones and provide local recommendations, assist with overbooking levels, perform administrative tasks like expense reporting and stationary ordering
Seniority
Intern