Platform Architect
Core
Technical advisory role guiding customers to establish a technical foundation in the ServiceNow Platform and design solutions for long-term success.
Role type
Senior IC Platform Architect (Consultative)
Builds
Technical architecture for ServiceNow implementations and digital transformation solutions
Domain
Enterprise Software / IT Service Management / Digital Transformation
Required skills
ServiceNow platform expertise, Enterprise architecture, Cloud application technology, AI integration, Technical governance, Solution design, Program management, Mentoring, Sales scoping
Preferred skills
Management consulting experience, Startup-paced environment adaptability
Technologies
ServiceNow, AI tools, Cloud platforms
Responsibilities
Guide customers and partners on ServiceNow instance strategy and technical governance, Translate business goals into architectural blueprints, Manage technical governance and delivery operating models, Ensure instance health and reduce technical debt, Support sales efforts with scoping and estimation, Mentor team members
