EXTRA - Réceptionniste de Nuit (H/F/NB)
Core
Night receptionist responsible for guest arrivals/departures, night audit, and hotel operations in the absence of day managers.
Role type
Night receptionist / Night Audit
Builds
Guest experiences and daily operational reports
Domain
Hospitality / Hotel Management
Required skills
Guest service, complaint resolution, night audit, cash handling, emergency procedures, round inspections, cross-department collaboration
Preferred skills
OPERA Cloud, third language
Technologies
OPERA Cloud
Responsibilities
Welcome guests at arrival and departure, handle guest complaints, manage night audit and daily financial reports, ensure hotel security and conduct rounds, supervise front desk/concierge/reservations at night, collaborate with security/restaurants/housekeeping
Seniority
Entry-level to Mid-level