Receptionist (M/F/X)
Core
Welcome guests, handle check-in/out, manage guest accounts, and support hotel teams to deliver a seamless guest experience.
Role type
Front-of-house receptionist
Builds
Guest check-in/out processes and account management
Domain
Hospitality / Hotel operations
Deliverable
product features
Required skills
Guest relations, Opera PMS or Opera Cloud, English fluency, Upselling, Confidentiality management
Preferred skills
Other languages, Previous hotel experience
Responsibilities
Welcome guests warmly, Handle check-in/out, Manage guest accounts, Respond to calls and requests, Support other hotel teams, Upsell services