Groups Coordinator
Core
Central point of communication and coordination for group-related initiatives, managing the lifecycle of group inquiries and ensuring seamless operational execution.
Role type
Groups Coordinator
Builds
Group travel bookings and client engagement initiatives
Domain
Hospitality / Group Travel
Required skills
CRM systems proficiency, Microsoft Office (Excel, PowerPoint), data analysis, report preparation, RFP process support, group booking process knowledge, stakeholder communication, organizational management
Preferred skills
Experience in hospitality, events, or group travel industries
Responsibilities
Manage full lifecycle of group inquiries from request to distribution, maintain accurate data across CRM systems, coordinate group block requirements, manage shared inboxes for group inquiries, support RFP processes for group accounts, organize client visits and site inspections, handle customer and agency inquiries, contribute ideas to improve operational efficiency, collaborate with cross-functional teams
Seniority
Junior, entry-level coordinator