Assistant.e Responsable de Nuit H/F - Pullman Paris Montparnasse 4*
Core
Night shift supervisor and assistant manager supporting the Night Manager in overseeing reception and operational units to ensure guest satisfaction and service quality.
Role type
Night shift assistant manager (hotel operations)
Builds
Guest experiences and operational continuity for Pullman Paris Montparnasse
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Night shift management, guest relations, complaint handling, inventory management, PMS operations, group arrival coordination, crisis decision-making, financial reporting, team supervision, audit participation
Preferred skills
Third language (Spanish or Chinese), leadership development, strategic thinking, innovation
Technologies
Pack Office, TARS, Opera
Responsibilities
Supervise night reception and operational units, manage guest complaints, conduct room inventory audits, coordinate group arrivals, generate night reports and close PMS, assist in service quality audits, make crisis decisions, supervise team behavior and appearance
Seniority
Mid-level manager (2+ years management experience)