Technicien Supervision
Core
First-level analysis and support for IT operations, ensuring service compliance and handover to day teams.
Role type
Junior Network and Systems Operations Technician
Builds
Network and equipment configurations, client environment updates, incident resolution
Domain
Telecommunications and IT Infrastructure
Required skills
TCP/IP, BGP, MPLS, QoS, Firewalling, Linux/Windows Administration, Virtualization, Scripting, DNS/DHCP/NFS
Preferred skills
Advanced IPv6, Citrix environments, Netflow/Radius, Hardware administration
Technologies
Linux (Debian, RedHat, Ubuntu, FreeBSD), Windows, Citrix, MySQL, PostgreSQL, Apache, Varnish, PHP-FPM
Responsibilities
Manage end-to-end operations including network maintenance and change management, handle client calls and ticket escalation, update client environments (security, software, OS), decommission client services, generate task progress reports
Seniority
Junior, hands-on IC