Client Services Deliver Manager
Core
Lead the strategic partnership and operational delivery between Glanville Environmental and South West Water across framework agreements and AMP8/AMP9 programmes.
Role type
Senior client services deliver manager (frameworks & operations)
Builds
Long-term utility service partnerships and operational delivery programmes
Domain
Utilities (water) + Environmental engineering services
Deliverable
client delivery
Required skills
stakeholder management, commercial awareness, framework contract management, operational coordination, strategic communication, problem-solving, multi-priority management
Preferred skills
water utility client experience, AMP delivery programme knowledge, NEC contract understanding, drainage/wastewater/civils knowledge
Responsibilities
Act as principal day-to-day contact for South West Water; maintain oversight of framework activities; monitor commercial performance and resolve variations; coordinate communication between client and operational teams; support mobilisation of new workstreams; identify new opportunities across inspection, surveying, cleansing, civils, rehabilitation and maintenance.
Seniority
Senior, hands-on IC