Responsable SMAC Assistance Service (SAS) d'Agence H/F
Core
Manage and develop the SAS (Roof Maintenance) business line for a specific agency, leading a team of operators and commercial staff to ensure service quality and budget targets.
Role type
Agency Manager for Roof Maintenance Services
Builds
Roof maintenance and repair services for commercial and residential clients
Domain
Construction / Building Envelope / Roofing
Required skills
Team management, budget management, client relationship management, strategic planning, operational oversight, technical knowledge of building envelope
Preferred skills
Customer service orientation, organizational skills, field presence
Technologies
Project management tools, CRM systems
Responsibilities
Lead and develop the SAS business line within the agency, manage the operations team (Chargés d'activités, chefs d'équipe, compagnons), ensure service quality and client satisfaction, achieve operational budgets and revenue targets, apply the SAS charter, act as the primary liaison with the National SAS Cell and key accounts.
Seniority
Mid-Senior, hands-on IC manager