Customer Service Rep(02822) - 415 Keokuk Street
Based in United States
Core
First point of contact for customers, handling phone inquiries, processing orders/returns, and resolving complaints.
Role type
Customer Service Representative
Builds
Customer support across all channels
Domain
Food delivery / Retail
Deliverable
client delivery
Required skills
Verbal communication, Written communication, Problem-solving, CRM software proficiency, Multitasking, Basic math
Responsibilities
Answer incoming phone calls, Provide product and policy information, Process orders and returns, Resolve customer complaints, Maintain customer interaction records, Collaborate with team members, Identify common customer issues