Transcon Agent (Weekend Day Hybrid, Mon, Fri, Sat-Sun. 4 10's)
Core
Coordinate freight process flow, data entry, tracking, billing, and customer interactions for international logistics shipments.
Role type
Logistics operations agent
Builds
Freight shipments and operational reports
Domain
International logistics and supply chain
Required skills
Data entry, tracking and reporting, client and vendor billing, customer service, supplier relationship management, compliance adherence, network communications, KPI monitoring, internal procedure maintenance
Preferred skills
Ocean documentation knowledge, hazardous materials certification
Technologies
Excel, Word
Responsibilities
Ensure smooth and timely freight process flow, Ensure accurate and timely data entry into our operational system, Track and Trace Transcon files and reporting, Ensure accurate and timely client and vendor billing, Ensure delivery of freight and timely clearance when applicable, Interact with customers in arranging their shipments to meet customers service standards
Seniority
Entry-level to Junior, 6 months to 1 year experience