Global Operations Specialist
Core
Execute the shipment lifecycle for ocean and air freight from booking to final delivery, ensuring data integrity and minimizing delays.
Role type
Operations Specialist (Ocean & Air Freight)
Builds
Global trade solutions for 10,000+ clients across 112 countries
Domain
Logistics, Supply Chain, Global Trade
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Shipment lifecycle execution, Data validation, Cross-functional communication, SOP adherence, KPI/SLA management, Google/Microsoft Suite proficiency
Preferred skills
Bachelor's/Associate's degree, 1+ year relevant experience, Team-centric mindset, Compliance focus
Technologies
Google Suite, Microsoft Suite
Responsibilities
Execute ocean and air freight shipments from origin booking to destination delivery; Maintain communications with transportation and warehousing partners; Validate booked shipments and track client shipment status; Ensure data quality and adherence to Standard Operating Procedures (SOPs); Use metrics to identify performance improvement opportunities; Handle shipment exceptions to meet quality standards.
Seniority
Entry-level to Junior