Guest Relation Officer - Russian Speaking
Core
Welcome guests, handle inquiries and complaints, and manage the front desk to ensure smooth check-in and check-out experiences.
Role type
Guest Relations Officer
Builds
Guest experiences and hotel revenue through upselling
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest service, complaint resolution, upselling, hotel management software, multitasking, problem-solving
Preferred skills
Bachelor's degree in hospitality, fluency in English and Russian, 1+ year hospitality experience