Hotel House Keepers
Core
Front of house staff responsible for guest check-in, telephone enquiries, and maintaining a safe, clean environment.
Role type
Front of house hotel staff
Builds
Guest check-in services and front of house operations
Domain
Hospitality / Hotel
Deliverable
product features
Required skills
Customer service, telephone handling, safety compliance, attention to detail, teamwork, spoken and written English
Responsibilities
Check guests into their hotel room upon arrival, answer telephone enquiries, deal with customer complaints, ensure front of house is safe, legal, and clean