Quality Assurance Coordinator - Social Services
Core
Ensure social service programs comply with state regulations and meet quality standards by monitoring sites, tracking investigations, and developing corrective action plans.
Role type
Quality Assurance Coordinator
Builds
Compliance reports, corrective action plans, and data-driven insights for management
Domain
Human Services / Social Services / Regulatory Compliance
Deliverable
dashboards & analysis
Required skills
Regulatory compliance knowledge, data analysis, site monitoring, corrective action planning, training delivery, timecard auditing
Preferred skills
Quality assurance experience, knowledge of IDD supports and HIPAA
Technologies
Electronic and paper-based systems
Responsibilities
Assess sites for quality assurance concerns, track abuse and neglect investigations, analyze data to inform management, provide in-the-moment staff training, monitor employee timecards and authorize expenses, participate in Safety Committee
Seniority
Mid-level, hands-on IC