NEW PROGRAM - Patient Scheduling Associate - Radiology
On-site
Core
Schedule, reschedule, and cancel patient exams and complex specialty procedures (LDCT, PET, Nuc Med) while handling customer service requests and physician communications.
Role type
Patient Scheduling Associate (Radiology)
Builds
Patient appointment schedules for radiology departments
Domain
Healthcare / Radiology
Required skills
telephone etiquette, written communication, empathy, rapport building, de-escalation, data entry, insurance procedure knowledge, multi-tasking, CRM usage, PC keyboarding, troubleshooting
Preferred skills
healthcare/insurance experience, BPO/customer service experience, Microsoft Office proficiency