Team Leader Event Sales
Core
Lead the back-office reservations team to manage MICE requests (meetings and events from 2 to 450 people) and ensure smooth handover to operational departments.
Role type
Team Leader Event Sales (MICE)
Builds
MICE bookings and room reservations for the hotel's Convention Center and guestrooms
Domain
Hospitality / MICE (Meetings, Incentives, Conferences, Exhibitions)
Required skills
MICE sales experience, team leadership, workflow optimization, automated systems knowledge, English fluency
Preferred skills
Commercial opportunity recognition, pressure management, networking, big-picture thinking
Technologies
Automated reservation systems
Responsibilities
Manage incoming individual and group reservations, prepare quotations, acquire new and existing clients, support colleagues in daily activities, ensure smooth handover to operational departments, contribute ideas for improving workflows
Seniority
Mid-level, hands-on IC