Atención al cliente Logística (Soporte FSD) - Centro de distribución - Turnos rotativos mañana y tarde
Core
Manage customer communication and resolve incidents related to FSD (Delivery) service, including order billing, delivery priority coordination, and order management.
Role type
Customer Support Specialist (Logistics/Delivery)
Builds
FSD delivery service for HoReCa sector clients
Domain
Logistics / Retail Distribution
Deliverable
client delivery
Required skills
Customer relationship management, Order management, Billing management, Incident resolution, Cash handling
Preferred skills
Experience with retail and last-mile delivery sales teams
Responsibilities
Manage customer communication and resolve service incidents, Coordinate delivery priorities and manage orders, Support cash register activities including billing, audits, opening, and closing
Seniority
Junior to Mid-level, individual contributor