Voice Engineer
Core
Design, implement, support, and optimize enterprise voice and telephony platforms to ensure resilient, secure, and high-performing voice services. (via careerplan.io/jobs/744000153809689-voice-engineer-at-radius-limited)
Role type
Senior IC Voice Engineer
Builds
Enterprise voice and unified communications platforms, SIP trunks, and contact centre solutions
Domain
Telecommunications / VoIP Infrastructure
Required skills
SIP signaling, VoIP technologies, Session Border Controllers (SBCs), call routing, carrier connectivity, QoS, TCP/IP, DNS, DHCP, VLANs, firewalls, root cause analysis, telephony migrations
Preferred skills
Microsoft Teams phone (Direct Routing/Operator Connect), cloud telephony platforms, contact centre solutions, call recording and reporting, disaster recovery planning
Technologies
Five9, SIP, RTP, TCP/IP, DNS, DHCP, VLANs, QoS, Firewalls
Responsibilities
Design, deploy, and maintain enterprise voice platforms; Manage SIP trunks, SBCs, and dial plans; Diagnose SIP signaling and media flow issues; Work with telecom providers to resolve carrier issues; Perform root cause analysis and implement preventative measures; Maintain technical documentation and voice engineering standards; Support audit, compliance, and security requirements.
Seniority
Senior, hands-on IC
