Lounge Host - CCR Lounge
Core
Provide 5-star hospitality service, including greeting customers, taking orders, serving food and beverages, and maintaining a clean lounge environment at Heathrow Airport.
Role type
Lounge Host (Hospitality)
Builds
Food and beverage service for airline passengers in airport lounges
Domain
Aviation / Airport Catering
Deliverable
product features
Required skills
Customer service, order taking, food safety compliance, cleaning and sanitation, inventory management, complaint resolution, teamwork
Preferred skills
Multitasking, cultural awareness, adaptability, calm under pressure
Technologies
None
Responsibilities
Greet customers and create a welcoming atmosphere; Take orders and serve food and beverages; Maintain cleanliness and hygiene standards; Monitor and restock supplies; Handle customer complaints professionally.
Seniority
Entry-level to Junior