Atención al cliente Logística (Soporte FSD)- Plataforma La Laguna- Turnos rotativos mañana y tarde
Core
Manage customer communication and resolve issues related to the FSD (Delivery) service, including order billing, delivery priority coordination, and order management.
Role type
Logistics customer support specialist
Builds
Delivery service operations for retail and HoReCa clients
Domain
Logistics / Retail / Last-mile delivery
Deliverable
client delivery
Required skills
Customer service, order management, billing, delivery coordination, PDA usage, manual pallet truck operation, RF scanner usage
Preferred skills
Experience with retail sales teams, last-mile delivery companies
Technologies
PDA, manual pallet truck, RF scanner
Responsibilities
Handle order billing, coordinate delivery priorities, manage customer relationships for new sign-ups and transport incidents, support cash register activities (opening, closing, reconciliation)
Seniority
Junior to Mid-level, individual contributor
