Data Analyst I Courier RTO Global HQ
Core
Identify root causes of delivery failures and build automated analysis systems to fix them in real-time.
Role type
Senior IC data analyst (operations & AI quality)
Builds
Real-time detection systems, automated action triggers, monitoring loops, and AI agent evaluation frameworks.
Domain
Logistics / Last-mile delivery / AI operations
Deliverable
production ML models
Required skills
Advanced SQL (window functions, CTEs), end-to-end system building, experimental design, LLM output validation, structured problem-solving (via careerplan.io/jobs/744000153681091-data-analyst-i-courier-rto-global-hq-at-delivery-hero)
Preferred skills
Python (pandas), BigQuery, n8n, Google Apps Script, Looker, voice/chat AI platforms, last-mile delivery domain knowledge
Technologies
SQL, BigQuery, n8n, Google Apps Script, Looker, ElevenLabs
Responsibilities
Own operational analyses from ambiguous problem to decision; build and run automations for real-time detection and monitoring; work on AI voice/chat agent systems across markets; design and read experiments for shipped solutions; build processes for reliable LLM inputs/outputs; hand findings to external owners with evidence.
