Business Intelligence Engineer, Delivery Experience
Core
Business Intelligence Engineer developing data-driven solutions to optimize Amazon's delivery and shopping experience, focusing on consolidation, cost reduction, and customer metrics.
Role type
Senior IC Business Intelligence Engineer (Delivery Experience)
Builds
New analysis, monitoring/reporting dashboards, and self-service automated BI solutions for the Delivery and Shopping Experience product team.
Domain
E-commerce / Logistics / Customer Experience
Deliverable
production ML models | dashboards & analysis | product features
Required skills
Complex data analysis (correlations, regressions, simulations, optimization), Data visualization (Tableau, Quicksight), Scripting (Python, Java, R), Statistical methods (t-test, Chi-squared), Data extraction and manipulation, KPI design, Infrastructure design for datasets
Preferred skills
Data modeling, Data pipeline design, Advanced statistical analysis
Technologies
Redshift, Oracle, NoSQL, Tableau, Quicksight, Excel, MicroStrategy, PowerBI
Responsibilities
Perform complex data analysis to identify improvement opportunities on key customer experience metrics; Own end-to-end program management from insight to execution; Design, develop, and establish KPIs to monitor analysis and drive growth; Build infrastructure and implement maintenance strategies for internal datasets; Work with large data sets to automate extraction and build high-value BI solutions; Mentor program managers and junior analysts on data management and analytical capabilities.
Seniority
Senior, hands-on IC with program ownership