Transition & Implementation Manager
Core
Planning and managing customer transitions from business award to daily branch operations execution, serving as a single point of contact for complex accounts.
Role type
Transition & Implementation Manager
Builds
Operational and systems solutions for new business within the Expeditors Network
Domain
Logistics / Supply Chain
Required skills
Project management, Logistics industry knowledge, Supply chain solutions understanding, Business process documentation, EDI familiarity, Leadership, Communication, Problem solving, Organizational skills, Computer skills
Preferred skills
Logistics industry experience, Supply chain software knowledge
Responsibilities
Define awarded business scope, Develop transition timelines, Communicate customer requirements, Document and implement procedures, Manage transition resources and quality, Facilitate issue resolution, Close transitions via service review
Seniority
Mid-level, hands-on IC