[Expression of Interest] - Client Service Executive
Core
Client Service Executive providing customer care support, data maintenance, and lead qualification for Experian Credit Services Singapore.
Role type
Client Service Executive
Builds
Customer service experience and qualified leads for Experian Credit Services
Domain
Financial services / Credit services
Deliverable
client delivery
Required skills
Customer service experience, client-centricity, B2B and B2C communication, CRM data maintenance, situational handling, target achievement
Preferred skills
Bilingual (English & Mandarin), familiarity with Singapore business landscape, diploma or degree in business
Responsibilities
Handle customer enquiries and feedback within SLA, qualify leads and provide product recommendations, maintain accurate customer data in CRM, support system upgrades and business continuity plans
Seniority
Individual Contributor, 2+ years experience
