Logistic Operation Officer
Core
Manage freight process flow, client/vendor billing, and shipment compliance while ensuring customer satisfaction and operational efficiency.
Role type
Logistic Operation Officer
Builds
Air and ocean freight shipments, customs brokerage, and integrated logistics solutions
Domain
Global logistics and international trade
Required skills
Freight process management, billing accuracy, data entry, customer service, regulatory compliance, process improvement, KPI monitoring, vendor relationship management
Preferred skills
Understanding of DLSOP standards, event code management
Technologies
Microsoft Office
Responsibilities
Ensure smooth and timely freight process flow; Ensure accurate and timely client and vendors billing; Ensure accurate and timely data entry into the operating system; Interact with customers to arrange shipments and meet service standards; Ensure all shipments comply with internal and external regulations; Monitor shipment reports to ensure customer satisfaction; Daily review operational reports and update event codes; Build and maintain strong relationships with vendors and customers.