Spécialiste, opération et tests utilisateur RDD
Core
Coordinate user acceptance testing (UAT), operational initiatives, and cross-functional projects to support retail network business objectives and optimize processes.
Role type
Senior operational specialist and UAT coordinator
Builds
Operational improvements, UAT deliverables, and cross-functional solutions for the retail network
Domain
Telecommunications / Retail operations
Required skills
User acceptance testing (UAT) management, operational optimization, project management, business analysis, cross-functional collaboration, strategic planning, solution integration, process deployment, stakeholder influence, analytical thinking
Preferred skills
Artificial intelligence (AI) innovation, new technology adoption
Technologies
MS Office
Responsibilities
Lead and oversee UAT activities for the retail network, analyze business challenges to identify optimization opportunities, pilot operational initiatives and cross-functional projects, evaluate and integrate innovative solutions including AI, collaborate with business and technology teams to define needs and validate strategies, prepare and deploy new initiatives and tools, act as a partner to business and technology teams to align solutions with network realities
Seniority
Senior, hands-on IC
