Air Export Agent - (Night Operations)
Core
Night shift Air Export Agent ensuring smooth shipment flow, accurate data entry, tracking, and client billing for international logistics accounts.
Role type
Senior IC air export operations specialist
Builds
Daily air export shipment processes and client billing cycles
Domain
International logistics and air freight
Required skills
DG Certification, Export Compliance knowledge, Airline/Logistics knowledge, MS Office proficiency, 30 wpm typing, 10-key touch typing, system data entry, shipment tracking, dispute resolution
Preferred skills
Automation platform experience, Microsoft Copilot/M365 familiarity, cross-functional project leadership, operations/finance environment experience
Technologies
MS Office, Lotus Notes, Power Automate, Microsoft Copilot, M365
Responsibilities
Ensure smooth and timely shipment process flow, Ensure accurate and timely data entry into operational systems, Track and trace shipments, Provide proactive communication to internal and external customers, Ensure accurate and timely client billing including dispute resolution, Complete cross training to support team coverage
Seniority
Individual Contributor, operational execution