Hotel Staff
Core
Front-of-house hospitality role focused on guest check-ins, service delivery, and maintaining a safe, clean environment.
Role type
Front-of-house hotel staff
Builds
Guest experiences and operational safety
Domain
Hospitality / Tourism
Deliverable
product features
Required skills
Customer service, check-in procedures, complaint handling, safety compliance, attention to detail, spoken and written English
Responsibilities
Greet customers and check them into hotel rooms, answer telephone enquiries, handle customer complaints, maintain front-of-house safety and cleanliness