Production Support Engineer (Cloud & App Ops) - freelance
Core
Ensure operational stability, availability, performance, and security of production systems across all environments for European Institutions and public/private organizations.
Role type
Production Support Engineer (L2)
Builds
Production systems, middleware, integration platforms, APIs, and web infrastructure
Domain
IT Operations / Cloud & App Ops
Required skills
Linux/Unix administration, container platforms, monitoring/observability tools, CI/CD pipelines, incident management, problem management, change management, release management, knowledge management, API support, middleware support, integration platform support, identity and access management support, web technology support (via careerplan.io/jobs/744000153423525-production-support-engineer-cloud-app-ops-freelance-at-netcompany)
Preferred skills
ITIL Foundation certification, Linux Administration certification, Kubernetes certification, French language proficiency
Technologies
Linux, Unix, containers, observability tools, CI/CD pipelines, APIs, middleware, messaging systems, identity management solutions, web infrastructure, content management platforms
Responsibilities
Investigate and resolve incidents, service requests, and technical problems; monitor application and infrastructure health; execute corrective, preventive, adaptive, and maintenance activities; support change, release, and deployment activities; maintain operational documentation and incident records; collaborate with cross-functional teams including DevSecOps, Database Administrators, and Architects
Seniority
Mid-level, hands-on IC
