Support Engineer, Region Services
Core
Linux technical support engineer solving internal operational issues, preparing dashboards, and modifying systems within AWS Regions.
Role type
Senior Linux Support Engineer (Cloud Operations)
Builds
Operational dashboards, run-books, and internal support tools for AWS Regions.
Domain
Cloud Infrastructure / Linux Systems / Security-Cleared Environments
Required skills
Linux/Unix system administration, Bash scripting, Python, C, C++, Java, Ruby, distributed systems architecture, networking fundamentals, change management, incident response, technical writing, mentoring
Preferred skills
Cloud computing concepts, load balancer configuration, failure mode analysis, development experience
Technologies
AWS Regions, Linux, Bash, Python, C, C++, Java, Ruby
Responsibilities
Troubleshoot and resolve complex internal operational issues, prepare and review operational dashboards, modify systems via change management, write run-books for new services, participate in on-call rotations, mentor new hires, develop training materials, write technical articles, create tools/scripts to aid the team
Seniority
Senior, hands-on IC (via careerplan.io/jobs/3202224-support-engineer-region-services-at-amazon)