Студенттермен жұмыс жүргізу департаментінің менеджері (SENU кураторларын үйлестіру және студенттерді сүйемелдеу бойынша)
Core
Manage a team of student curators to identify at-risk students, coordinate cross-functional support (clinical, legal, housing), and monitor case resolution within a university setting.
Role type
Senior Case Management Coordinator (Student Support)
Builds
Student support cases and risk mitigation plans for at-risk students
Domain
Higher Education / Student Welfare
Required skills
Case management, risk assessment, crisis intervention, cross-functional coordination, data privacy compliance, stakeholder management, reporting and analysis, algorithm execution, documentation
Preferred skills
Background in psychology, pedagogy, or social work; training in crisis intervention or student welfare protection
Technologies
Case Log system, university internal databases
Responsibilities
Coordinate daily activities of student curators; monitor and escalate systemic issues; triage and assign complex student cases to specialized departments; ensure timely and accurate case documentation; facilitate rapid inter-departmental collaboration during crises; prepare risk reports and summaries
Seniority
Senior, hands-on IC