General Manager of Quick Service Restaurants
Core
Directs complex QSR operations at an Eataly marketplace, collaborating with Retail and Full Service Restaurants to maximize profitability and uphold guest experience standards.
Role type
General Manager of Quick Service Restaurants
Builds
Coffee, drinks, pastries, gelato, pizza, focaccia, paninis, and grab-and-go meal options
Domain
Food service / Quick Service Restaurant
Required skills
High-volume QSR management, team building and talent development, financial analysis (COGS and labor), scheduling optimization, inventory management, operational strategy execution, incident resolution, payroll administration
Preferred skills
Italian food products knowledge, wine knowledge, coffee production expertise, manual espresso machine operation
Technologies
Microsoft Office, retail Point of Sales systems
Responsibilities
Organize and direct QSR operations to maximize profitability; build and lead a high-performing team; oversee day-to-day operations and optimize schedules; ensure consistent high-level service; execute pricing and promotion strategies; analyze financials; partner on business growth strategy; manage inventory and equipment requisitions; handle employee payroll and incidents
Seniority
Senior, hands-on IC