General Manager | Birmingham
Core
Operate a high-volume specialty coffee and matcha store, ensuring operational excellence, team leadership, and financial performance.
Role type
Senior General Manager (Hospitality/F&B)
Builds
A premium in-store hospitality experience for customers
Domain
Food & Beverage / Specialty Coffee
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
High-volume operations management, team building and training, P&L management, inventory control, shift planning, change management
Preferred skills
Entrepreneurial mindset, experience in high-growth consumer brands, passion for coffee and matcha
Technologies
POS systems, inventory management software
Responsibilities
Oversee daily store operations including front and back of house; Lead recruitment, training, and development of barista and leadership talent; Manage P&L, labor productivity, inventory, and waste; Drive adoption of new initiatives and test new ideas; Maintain high standards of cleanliness and customer experience
Seniority
Senior, hands-on IC
