Logistics Assistant
Core
Monitor real-time operations and service levels across zones to ensure operational coverage.
Role type
Logistics Assistant (fleet operations & support)
Builds
Delivery operations and rider support for a food delivery platform
Domain
Logistics / Last-mile delivery
Required skills
Real-time monitoring, incident management, fleet support, policy compliance, payment support, Excel/Google Sheets
Preferred skills
SQL, Looker, Tableau, experience in delivery or last-mile logistics
Responsibilities
Monitor live operations and service levels by zone, detect and manage fleet or route incidents, provide on-site and digital support to riders, collaborate on rider experience and retention improvements, administer policy compliance and payment support
Seniority
Entry-level to Junior
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