Customer Services Medewerker C&I
Core
Order processing and customer service for civil engineering and infrastructure clients, supporting the sales process and ensuring accurate administrative handling.
Role type
Customer Service Representative (C&I)
Builds
Quotations, processed orders, and administrative documentation for PVC, PE, and PP piping systems.
Domain
Construction materials / Civil engineering infrastructure
Required skills
Order processing, quotation preparation, credit limit verification, technical calculation, complaint handling, proactive communication, market monitoring, drawing interpretation
Preferred skills
Commercial orientation, technical background, ability to read drawings
Responsibilities
Prepare clear and convincing quotations, process incoming orders, check orders for price and delivery terms, handle customer complaints, monitor market developments and price changes, follow up on quotations, participate in sales meetings.
Seniority
Mid-level (MBO level)