Night Auditor Supervisor
Core
Oversee and coordinate all night time hotel operations including front desk and audit functions, execute computer maintenance, and ensure all financial transactions for the day are verified and balanced.
Role type
Night Auditor Supervisor
Builds
Nightly financial reports, guest registration records, and operational checklists for the hotel front office.
Domain
Hospitality / Hotel Operations
Required skills
Financial reconciliation, guest relations, emergency procedure management, staff training and supervision, system control adherence, VIP and loyalty program management, occupancy and rate analysis, credit card processing, worker's compensation reporting, hotel safety inspections.
Preferred skills
None stated
Technologies
None stated
Responsibilities
Prepare Daily Business Summary (DBS) and nightly reports; resolve guest problems; manage VIP, complimentary, and out-of-order room lists; register guests and process credit procedures; handle express check-outs and guaranteed no-show billings; obtain occupancy and average rate figures; train and supervise night auditors and third-shift staff; balance daily postings and revenue; transmit credit card charges to the bank; handle emergency procedures and write incident reports; conduct hotel safety walks; advise guests on loyalty programs.
Seniority
Mid-level, hands-on IC