Senior Research Director, Customer Success - Automotive
Core
Lead strategic research and insights for a major automotive manufacturer across U.S. and Canadian markets, serving as a trusted advisor and executive presenter.
Role type
Senior Research Director (Client Success)
Builds
Strategic research reports, executive presentations, and account growth proposals for automotive clients.
Domain
Automotive industry (U.S. and Canada) + Market Research
Deliverable
dashboards & analysis
Required skills
Strategic client relationship management, executive presentation, complex data synthesis, project leadership, team mentorship, automotive industry knowledge
Preferred skills
Canadian automotive market expertise, experience with automotive manufacturers or agencies, proficiency in SPSS or comparable analytical software
Technologies
PowerPoint, Excel, SPSS
Responsibilities
Lead day-to-day senior client relationships and manage account deliverables across U.S. and Canadian markets; Navigate large data sets to test hypotheses and translate findings into actionable recommendations; Present research and recommendations to senior and executive-level audiences; Provide guidance, mentorship, and coaching to the account team; Develop proposals for contract renewals and incremental opportunities.
Seniority
Senior, hands-on leader with mentorship responsibilities