Reservation Manager
Core
Overseeing day-to-day operations of the Reservations department to support guest, colleague, and owner goals.
Role type
Reservation Manager
Builds
Operational flows for rate offers and guest communication
Domain
Hospitality / Hotel Management
Required skills
Staff training program development, Rate offer coordination, Guest information accuracy, Leadership, Interpersonal skills, Training skills, Communication skills, Customer contact skills, Service orientation, Attention to detail
Preferred skills
Knowledge of hotel products, facilities, and services
Technologies
N/A
Responsibilities
Overseeing reservations department operations, Developing staff training programs, Coordinating new rate offers and operational flows, Ensuring accurate guest information, Performing assigned management duties
Seniority
Mid-level, operational management