Director of Spa
Core
Lead a luxurious wellness facility in Phu Quoc, Vietnam, curating exceptional spa experiences and driving operational excellence.
Role type
Director of Spa
Builds
Luxury spa treatments, therapies, relaxation areas, and retail experiences
Domain
Hospitality / Wellness / Luxury Travel
Deliverable
physical/clinical work
Required skills
Strategic leadership, operational management, financial acumen, team mentorship, wellness trend knowledge, guest experience personalization, sustainability initiative leadership, media representation
Preferred skills
Spa management certifications, knowledge of Vietnamese culture and languages, proficiency in spa management software
Responsibilities
Develop and implement comprehensive spa strategy, oversee all spa operations including treatments and retail, lead and mentor spa professionals, manage financial performance and revenue targets, collaborate on marketing and sales promotions, ensure health and safety compliance, personalize guest journeys, drive sustainability initiatives, represent the spa in media and VIP briefings