Operations Admin
Core
Operations Administrator supporting the Operations team with customer relations, order coordination, and administrative tasks for a traffic control and infrastructure safety company.
Role type
Operations Administrator
Builds
Customer support, order processing, and operational coordination for traffic control and infrastructure projects
Domain
Traffic control, construction, and infrastructure safety
Deliverable
dashboards & analysis
Required skills
Customer service, order coordination, time entry validation, email correspondence, document management, Microsoft Office proficiency
Preferred skills
Payroll or accounting experience, construction/traffic control/infrastructure industry knowledge, bilingual communication, Dynamics 365, MS Excel, Teams, Salesforce
Responsibilities
Answer incoming phone calls and transfer to correct personnel; respond to customer inquiries via email, phone, or in person; inform customers of promotions; assist Billing Specialist and Managers with orders; validate work orders and time entries; support safety programs and compliance
Seniority
Junior to Mid-level, individual contributor
