Concierge PRN ( as needed)
Core
First point of contact for residents in a senior living community, handling service requests, visitor management, and emergency response.
Role type
Concierge
Builds
Personalized service experiences for residents and visitors
Domain
Senior living / Hospitality
Deliverable
client delivery
Required skills
Multi-line telephone system operation, clerical skills, multitasking, emergency response coordination, mail sorting, reservation management
Preferred skills
Prior concierge or hospitality experience
Technologies
Word, Excel, Outlook, Emergency Call System, Stat Check System
Responsibilities
Screen incoming calls and manage messages, greet and sign in visitors, sort and distribute mail, process work orders, respond to emergency and alarm systems, conduct interior security rounds, handle resident emergencies in the director's absence
Seniority
Entry-level to Mid-level, hands-on IC