Responsable de Zone
Core
Regional manager responsible for deploying operational strategy, managing retail teams, and driving customer service excellence across a geographic zone for Free Distribution. (via careerplan.io/jobs/744000152690773-responsable-de-zone-at-iliad-free)
Role type
Senior retail operations manager
Builds
Retail store network performance and customer service delivery
Domain
Telecommunications retail
Required skills
Strategic planning, team management, performance analysis, recruitment, training, cross-functional coordination, leadership, project management
Preferred skills
Telecom industry experience, remote team management, creative problem solving
Technologies
Pack Office
Responsibilities
Define and deploy operational strategies for the assigned zone, monitor key performance indicators and financial accounts, manage and develop retail staff (recruitment, training, career progression), coordinate with support functions (HR, real estate, marketing, IT), and improve activity tracking tools.
Seniority
Senior, hands-on IC