Global Process Owner - Opportunity to Cash
Core
Define and drive the long-term vision, strategy, and continuous improvement of the end-to-end Opportunity to Cash (O2C) process, ensuring operational excellence, cost efficiency, and compliance across global geographies.
Role type
Senior Global Process Owner (Strategy & Transformation)
Builds
Global O2C policies, transformation roadmaps, and standardized processes for digital enablement and automation.
Domain
Global Business Services (GBS) / Finance Operations / Order to Cash
Required skills
Strategic planning, process standardization, change management, financial acumen, stakeholder influence, data analytics, team leadership, compliance governance, cross-functional collaboration, automation implementation
Preferred skills
SAP, C4C CRM, credit management, telephony platforms, RPA, AI, Machine Learning, business query & analytics tools, SOX/internal controls expertise
Technologies
SAP, C4C CRM, RPA, AI, Machine Learning, business query & analytics tools, telephony platforms
Responsibilities
Define and drive the long-term vision for the Order to Cash process; Develop and maintain a global transformation roadmap focused on digital enablement; Establish and monitor KPIs to measure end-to-end performance; Own global Order to Cash policies and controls; Lead global initiatives to eliminate inefficiencies and optimize the process; Ensure consistent, high-quality execution of the process across geographies; Lead and develop a global team of process experts and change agents.
Seniority
Senior, hands-on IC with strategic oversight (via careerplan.io/jobs/744000152672299-global-process-owner-opportunity-to-cash-at-o-i)
