Front Office Manager (m/w/d) DO & CO Hotel München
Core
Managing the front office operations, leading the reception team, and ensuring high-quality guest services and check-in/check-out processes.
Role type
Front Office Manager
Builds
Guest experiences and operational efficiency for an international hotel (via careerplan.io/jobs/744000152643606-front-office-manager-mwd-do-co-hotel-munchen-at-do-co)
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Team leadership, Guest relations management, Reservation management, Cash handling, Service process optimization, Staff scheduling, Cross-departmental communication
Preferred skills
Experience in luxury hotel management, Foreign languages, Class B driver's license
Responsibilities
Leading and motivating the reception team, Overseeing check-in and check-out operations, Managing guest relations and complaints, Optimizing reservation processes, Handling billing and cash management, Creating staff schedules
Seniority
Mid-Senior, Hands-on Manager