Guest Service Agent
Core
Frontline hospitality role focused on welcoming guests, managing check-ins/check-outs, and providing local recommendations to ensure a positive stay.
Role type
Guest Service Agent
Builds
Guest experiences and operational flow for hotel stays (via careerplan.io/jobs/744000152597344-guest-service-agent-at-minor-international)
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Guest relations, reservation management, conflict resolution, local knowledge, multi-channel communication, shift flexibility
Preferred skills
Proactive service mindset, polished professional presentation, weekend/holiday availability