Associate Manager
Core
Primary point of contact between operations and internal client services, driving operational design, delivery, and continuous improvement to ensure high-quality, timely client deliverables.
Role type
Associate Manager, Operations
Builds
Operational processes, automated efficiency enhancements, and client-facing solutions for consumer intelligence projects.
Domain
Consumer Intelligence / Retail Analytics
Deliverable
production ML models
Required skills
Stakeholder management, process optimization, project management, team leadership, data quality management, automation implementation, KPI tracking, root cause analysis, resource allocation, performance coaching
Preferred skills
Power BI, additional languages
Technologies
Power BI, automation platforms
Responsibilities
Serve as front-facing contact for client operational queries; collaborate with cross-functional teams to manage projects; drive quality improvement initiatives; define and monitor processes for compliance; identify and implement automation opportunities; scope project requirements and manage stakeholder expectations; lead and develop a team of analysts/specialists.
Seniority
Mid-level Manager, hands-on leadership
