Spa Manager
Core
Oversee daily operations of a luxury spa, managing staff, guest services, inventory, and facility maintenance to ensure high standards of cleanliness and service.
Role type
Spa Manager
Builds
Guest experiences and operational efficiency in a luxury wellness environment
Domain
Hospitality / Wellness
Deliverable
client delivery
Required skills
Team leadership, scheduling optimization, inventory management, guest relations, conflict resolution, performance management, operational oversight, software proficiency, multitasking
Preferred skills
Bachelor's degree, experience in upscale/luxury hotel brands, knowledge of spa treatments and industry trends
Technologies
Spa Soft
Responsibilities
Manage therapist scheduling and shift coverage; oversee cleanliness and maintenance of spa facilities and equipment; handle guest services including retail and issue resolution; lead staff performance reviews and development; coordinate group services and external vendors; manage inventory and purchase orders; enforce staff standards and dress codes.
Seniority
Mid-level, hands-on IC
