Housekeeping Lead
Core
Leading a housekeeping team to maintain premium apartments and boutique hotels, ensuring high-quality guest experiences through scheduling, training, and operational oversight.
Role type
Housekeeping Lead
Builds
Clean, safe, and well-stocked Sonder properties for modern travelers
Domain
Hospitality / Property Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Personnel management, schedule coordination, inventory control, digital platform proficiency, cleaning and sanitation techniques, equipment operation, physical stamina, vehicle operation
Preferred skills
Experience with budget management, knowledge of cleaning sensitive materials, ability to work independently
Technologies
Online HK scheduler, cleaner mobile app, internal reporting platforms
Responsibilities
Manage weekly and daily cleaning schedules for a team of housekeepers, Support and lead cleaner onboarding and ongoing training, Organize and prepare supplies for daily distribution and inventory control, Triage and delegate guest requests in real-time, Perform standard housekeeping duties including cleaning all rooms and restocking amenities, Initiate and manage reporting of maintenance issues and safety hazards, Manage various digital programs including online schedulers and mobile apps
Seniority
Mid-level, hands-on IC with leadership responsibilities