Human Services Quality Assurance (QA) Compliance Manager
Core
Lead QA staff, develop training to ensure adherence to regulations, conduct audits and maltreatment investigations, and drive service improvement for individuals with developmental disabilities.
Role type
Senior Human Services QA Compliance Manager
Builds
Quality assurance processes and service improvement plans for disability support services
Domain
Human Services / Developmental Disabilities
Required skills
Supervisory experience, project management, decision-making, time management, research, interpersonal skills, communication
Preferred skills
Project management
Technologies
Basic computer skills
Responsibilities
Lead and mentor QA coordinators, develop and deliver training on regulations and policies, conduct audit/inspection processes and maltreatment investigations, provide data review and reporting, assist in quality assessment and intervention
Seniority
Senior, hands-on IC